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Find a shop to repair my electric scooter

Where to get your electric scooter repaired?

It is not always easy to find a qualified electric scooter repairer near you. That's why we have carefully selected the best urban mobility professionals among our partners.

Whether you are looking to buy a scooter, have questions answered or have your scooter repaired, these professionals are the most qualified to help you.

A professional can, for example, overhaul your electric scooter, diagnose a complicated breakdown or change a punctured inner tube, while giving you advice on use, operation or maintenance to enable you to use your scooter on a daily basis while enjoying a long service life.

Why use a professional in urban mobility?

Unless you have a good grounding in mechanics and or electronics depending on the fault, we advise you to always go through a professional. An electric scooter is not a toy, when you ride on public roads you must ride a safe machine, both for you and for other road users. A professional will be able to prevent as well as repair breakdowns that could lead to more or less damage. Similarly, if you have no knowledge of electronics, we strongly recommend that you call in a professional. Any electric shock caused by a bad manipulation could lead to expensive damages or even more serious ones such as a fire.

Find a shop to repair an electric scooter

Below you will find a list of the shops we partner with in France and Europe. 

Are you a professional in urban mobility? Request your pro access by following this link.

Common faults on an electric scooter

Here is a non-exhaustive list of possible breakdowns that require your electric scooter to be repaired by a professional repairer.

Flat tyre on an electric scooter

A puncture is the most common problem with an electric scooter. The replacement of the inner tube is an obligatory repair to be able to continue to circulate under penalty of damaging the rim or the motor by rolling punctured. The most common cause of this failure is usually due to under-inflation. It is necessary to check the pressure of the tyres once a week, as the inner tubes deflate quite quickly on an electric scooter. The replacement of an inner tube is a long and tedious process and we recommend that you go to a professional for this task.

My electric scooter no longer lights up

If your electric scooter no longer lights up, even after charging, we advise you to go to a professional who will be able to diagnose the fault. The most common causes are low battery voltage, a broken LCD cable, corrosion or short circuits caused by excessive use in the rain.

My electric scooter no longer brakes

Like a car, the brakes on an electric scooter need to be serviced. The more you use it, the more the brake pads and discs will wear. The first step is to adjust the tension of the cable for mechanical brakes in order to bring the brake pads closer to the disc. However, there will be a time when the brake pads will have to be changed. For the brake disc(s) the change is generally much less frequent.

My electric scooter is no longer charging

A scooter that no longer charges is symptomatic of several types of failure. Firstly, it may be due to a damaged charger, which is the easiest fault to diagnose. The problem can also come from a faulty or cut charging port. Or the battery can be under voltage after not being used for several weeks/months without having thought of storing it at a charge between 40 and 60% to avoid a drop in voltage.

When to service an electric scooter

There are no rules for doing a review. However, it never hurts to do more than enough. As a general rule, it depends on the number of kilometres driven and the conditions of use. We recommend that you check your tyre pressure once a week, and that you check the screws once a month. As long as your electric scooter does not have any problems such as play, vibrations, loss of braking power, there is no reason to go through the revision process, unless these are mandatory as part of your warranty.

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