Free delivery in a relay point from 69€ | Payment in 3-4X without fees
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The shipping costs for your items are calculated at checkout based on their weight.
This includes the processing, the careful packaging that we provide for all your orders and the delivery charges set by the chosen carrier.
Nous vous offrons la livraison en point relais Colissimo 48h, Chrono Sho2shop 1-4 jours (uniquement en France) pour toute commande supérieure à 69€, celle-ci s’applique automatiquement lors du passage à la caisse.
Nous vous offrons la livraison en point relais Mondial Relay 3-6J (en France, Belgique et Luxembourg) pour toute commande supérieure à 69€, celle-ci s’applique automatiquement lors du passage à la caisse.
Orders are dispatched Monday to Friday.
For all orders placed on our website before 3.30pm via La Poste (Colissimo and Lettre suivie) your order will be dispatched the same day (excluding Saturdays and Sundays).
For all orders placed after 3:30 pm via the carrier La Poste (Colissimo and Lettre suivie) your order will be shipped the next day.
For all orders placed before 6pm via the Mondial Relay carrier, your order will be shipped the same day.
For all orders placed after 6pm via the Mondial Relay carrier, your order will be dispatched the following day.
For all orders placed before 4pm via the Chronopost carrier, your order will be shipped the same day.
For all orders placed after 4pm via the Chronopost carrier, your order will be dispatched the following day.
For all orders placed before 12:00 noon via UPS, your order will be shipped the same day.
For all orders placed after 12:00 noon via UPS, your order will be shipped the next day.
At the checkout you can choose to pick up your order in shop, which will be available as soon as you receive the confirmation email that your order has been processed.
Once you have received the email you can visit our shop at:
29 rue de la maladrie
Porte 3
44120 Vertou
Du lundi au vendredi de 10h à 12h puis de 14h à 17h.
Colissimo sans signature, avec signature et point relais: Délai indicatif de 48h – Livraison du Lundi au Samedi
Mondial Relay: Délai indicatif de 3 à 6 jours – Livraison du Lundi au Samedi
Lettre suivie: Délai indicatif de 2 à 4 jours – Livraison du Lundi au Samedi
Ups standard: Délai indicatif de 24-48h – Livraison du Lundi au Vendredi
Chrono Shop2shop: Délai indicatif de 1 à 4 jours – Livraison du Lundi au Samedi (Livraison le week-end selon le point relais choisi)
Chronopost: Délai (garanti ou remboursé) de 24h – Livraison du Lundi au Samedi
Chronopost relais: Délai (garanti ou remboursé) de 24h – Livraison du Lundi au Vendredi
In case of delivery problems, please contact us by phone at 02 40 06 82 86 or by email at: support@e-watts.fr
For any order lost and noted as undelivered we will assume full refund or reshipment of the order regardless of the delivery method chosen.
If you have selected Colissimo signature, Colissimo point relais, Chronopost, Chrono relais or UPS standard delivery, we will take full responsibility for the loss of the order by offering you a reshipment or a refund.
If you have selected a delivery Colissimo without signature or Letter followed, the delivery being without signature the stamp of the post office makes proof. In case of non-delivery you will have to contact the post office directly via their SAV: 3631
When a delivery is made against a signature or in a relay point and you notice that the parcel is open, damaged or torn, we invite you to refuse it. If you accept the parcel anyway, the validation of its delivery will not allow you to make any claim to the carrier. In the event of damage to a product, missing or broken product, no claim or refund can be made.
If you notice that a product in your order is missing and your packaging has not been damaged, you can contact us at support@e-watts.fr
